Specified Commercial Transactions Act

Distributor
nomadic Japanese Tea
Representative
Shota Toriioji
Address
404 Gates1, 3-42-10 Kameido, Koto-ku, Tokyo 132-0071, Japan
Phone Number
+81-90-8237-9744
Email Address
nomadic.official@yubun-kogei.com
Website URL
https://nomadicjpt.wixsite.com/nomadic-japanese-tea
Additional Fees
・ Shipping Fee: Varies by region.
・ Transaction Fee: For bank transfers (to be borne by the customer).
・ Consumption Tax: Included in the product price.
Delivery Time
Orders will be shipped within 7 business days.
Note: For pre-order or made-to-order items, please refer to the delivery schedule on the respective product page.
Payment Methods
・ Credit Cards
・ Bank Transfer
・ Convenience Store Payment
Payment Deadline
・ Credit Cards: Processed immediately upon order.
・ Bank Transfer / Convenience Store Payment: Within 3 days of placing an order.
Retention Period, Deletion, and Disposal
When personal information is no longer necessary in light of its purposes of use, we will delete or dispose of it. Personal information obtained through contact forms, etc. will generally be retained for up to 24 months from the last communication as a guideline, after which it will be deleted or disposed of in an appropriate manner if it is no longer needed.However, if retention is necessary for contract performance, administrative processes such as billing and payment, compliance with legal obligations, or similar purposes, we may retain the information for the period necessary to fulfill such purposes.
Returns, Exchanges, and Cancellations
・ Returns for Customer Convenience: Due to the nature of the products, we generally do not accept returns or exchanges after the item has been shipped.
・ Defective or Incorrect Items: Please contact us within 7 days of receiving the product. We will exchange the item for a non-defective one or provide a refund, with shipping costs covered by us